Home appliances
Electronics
Computer equipment
Mobile devices
Home and interior
Plumbing and bathroom equipment
Sports, leisure and travel
For children
Shipping
Delivery
Delivery options, prices, and timelines. Omniva, DPD, LP Express parcel lockers and home courier across the Baltics.
Omniva parcel locker — €2.49
DPD / LP Express — €2.99
Home courier — €4.99
LT · LV · EE parcel locker list
Returns
Returns and warranty repair
14-day right of withdrawal, return procedure by product condition, and extended Zelto Protection terms.
14-day right of withdrawal
Return methods by condition
Zelto Protection — free return
Warranty terms table
Contract
Buying and selling rules
Buyer and seller rights and obligations, payment terms, warranties, and all contractual commitments.
Contract formation and payment
Product quality and warranty
Zelto Protection terms
Dispute resolution
GDPR
Privacy policy
How we collect, use, and protect your personal data. Your rights under EU law.
What data we collect
Google Analytics and Meta Pixel
Your 6 rights under GDPR
Retention periods
Cookies
Cookie policy
Which cookies we use, how to manage them, and how to withdraw consent at any time.
Necessary, analytics, marketing
Google and Meta cookies
How to disable cookies
Disputes and issues
Complaints procedure
How to submit a complaint, timelines, and where to turn if you cannot agree — VVTAT, PTAC, TTJA, ODR.
Complaint submission process
Response within 14 days
Zelto Protection — 24 h resolution
External institutions